Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags attached, and in its original packaging. You will also need to provide your order details or proof of purchase.

How to Request a Return

To start a return, please contact us at fashionraas@rediffmail.com within 30 days of receiving your order.

Once your return request is approved, we will provide you with the return instructions and details regarding where and how to send your package.

Return Address:
Fashionraas
Sadar Bazar Rd, Sadar Bazar
Ambala Sadar, Haryana 133001
India

Please do not send any product back without contacting us and receiving return approval first. Products returned without prior approval may not be accepted.

For any questions regarding returns, please contact us at fashionraas@rediffmail.com.

Damaged, Defective or Incorrect Items

Please inspect your order as soon as you receive it. If you receive a defective, damaged, or incorrect item, please contact us immediately at fashionraas@rediffmail.com with your order details and clear photographs of the product.

We will review the issue and provide the appropriate resolution.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, customization, or other applicable restrictions.

The following items are generally non-returnable:

• Used, worn, washed, or altered products

• Products without their original tags or packaging

• Customized or personalized products

• Products damaged after delivery due to misuse or improper handling

• Gift cards

Sale or discounted products may also be subject to specific return conditions. Please check the product or order details before making a purchase.

Exchanges

If you wish to exchange a product for a different size, color, or item, please contact us within 30 days of receiving your order.

Exchange requests are subject to product availability and the applicable return conditions. The original product must be unused, unworn, and in its original condition with tags and packaging intact.

Refunds

Once we receive and inspect your returned product, we will notify you whether your refund has been approved or rejected.

If your refund is approved, the amount will be refunded to your original payment method within 10 business days. The time taken for the amount to appear in your bank account or payment account may vary depending on your bank or payment provider.

If you have not received your refund after the applicable processing period, please contact us at fashionraas@rediffmail.com.

Return Shipping

Return shipping charges, if applicable, will depend on the reason for the return and the applicable return conditions.

If the product is defective, damaged, or incorrectly delivered, please contact us before shipping the product back so that we can provide the appropriate instructions.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Email: fashionraas@rediffmail.com

Return Address:
Fashionraas
Sadar Bazar Rd, Sadar Bazar
Ambala Sadar, Haryana 133001
India